What if it was possible to increase efficiency and reduce errors and time spent during manual transfers by automatically populating Microsoft Word templates in SmartDocuments with metadata from OpenText Content Suite, or vice versa?

OpenText SmartDocuments Connector is a Content Suite module. It allows users to create new documents or new document versions in Content Suite via SmartDocuments’ document generation functions and update both the document and metadata when returning to Content Suite.

While working on a document, Content Suite users can begin creating a document such as a letter or a form for a customer within their case with no need to enter all the case related data manually within the document. In comparison to a manual activity, this way of working increases processing speed and reduces spelling or typing mistakes.

OpenText provides large organizations with a broad range of support for their content management. OpenText is also market leader in EIM (enterprise information management). SmartDocuments provides OpenText with software for the (ad hoc) output of documents, complementing their Exstream software.