Privacy and data protection are important
A process support program enables organizations to create and edit documents more effectively and efficiently. Think, for example, about how an employment contract is drawn up. On the one hand, an employment contract is quite standard, but on the other hand, it contains sensitive data.
In most cases, this data is processed in Microsoft Word. Subsequently, the file is saved on a USB stick, and an employee – having the best intentions – edits this document at home. Nothing wrong with that, right?
Wrong! Automating processes and then editing documents in Microsoft Word involves inherent risks. Microsoft Word is an open system. A document can easily be edited and then, with one push of a button, sent by e-mail. Imagine if that document is sent to the wrong person. What happens, then? A data breach occurs, which has to be reported to the authorities within 72 hours (according to GDPR guidelines), with all the following consequences.
SmartDocuments understands security
So, how can you automate processes while also keeping these risks minimized? SmartDocuments has the answer. Our software allows documents to be created without processing them in Word, and it also allows simple documents to be locked to avoid unnecessary risks.